Course Description

This course is designed to help individual contributors, managers, and professionals master the essential soft skills of communication and negotiation to accelerate their careers and increase their influence. You will learn key principles of effective communication, including how to listen actively, convey your ideas clearly, and adapt your style for different audiences. These foundational skills help you build strong relationships, collaborate effectively, and stand out in your workplace.The negotiation component of the course equips you with strategies to navigate challenging conversations, manage conflicts, and create win-win outcomes. You will develop techniques for preparation, persuasion, emotional intelligence, and flexibility that allow you to achieve favorable results in salary discussions, client negotiations, and team dynamics. Whether you are seeking to gain promotions, close deals, or improve workplace interactions, this course empowers you with practical, transferable skills essential for long-term professional success.

Why These Skills Are Important?

• 85% of career success is attributed to strong communication and interpersonal skills, far outweighing technical abilities.
• Professionals with effective communication skills can earn up to 30% higher salaries due to enhanced influence and leadership capabilities.
•  Mastery of communication and negotiation is critical for securing leadership roles and career growth.

·       Building clear communication skills increases self-assurance and helps develop strong professional networks.

•  Effective communication reduces conflicts, improves collaboration, and drives overall team performance.
• Strong communication skills lead to enhanced client satisfaction and better service outcomes.
•  Positive communication cultures increase engagement and reduce staff turnover.
• Communication fosters psychologically safe workplaces that support diversity and innovation.